Individual Service Coordination, also known as targeted case management, is a comprehensive service designed to enable you and your family to locate, utilize and coordinate available resources and opportunities in your community.

Individual Service Coordinators (ISCs) are dedicated to assisting and empowering individuals and their families by:

  • Providing information on current service availability in your geographical area

  • Exploring options and services that enable you and your family to make informed decisions

  • Maintaining confidentiality

  • Respecting your input and opinion

  • Advocating for your goals

  • Being sensitive to the needs and beliefs of our diverse population

  • Protecting human and legal rights

People, age 3 and older, who have a developmental disability may qualify for ISC services. Eligibility is determined by the Community Developmental Disability Organization (CDDO).

Life Planning

Your individualized Life Plan is based on your preferences, choices, and needs. Input is also obtained from family, guardian, significant people, staff and other support network personnel. All services and supports are documented through the life planning process. As the paths of your journey change, so will your life plan.

Independent Living Counseling

Independent Living Counseling Services is a component of the Work Opportunities Reward Kansans (WORK) program. The program is designed to assist people to self-direct their services and manage their monthly assessed and budgeted financial allocation, and provide information and referral regarding community resources. DSNWK provides qualified Independent Living Counselors (ILC) who work to foster and maximize the individual’s independence through his/her individual strengths by providing accurate information regarding the available choices, and assisting them to access these services.

Children and Youth Services

DSNWK has made a commitment to provide support to children and youth and their families in appropriate natural settings. Through parent and professional collaboration, the goal is to secure appropriate community-based and family centered services to enable the child to remain in their homes, foster homes, and communities. Services are identified, developed, and provided in the home, school, and community to best meet the needs of both the child and the family.

Support within the child's school/educational program, including participating in Individual Education Plan (IEP) meetings, as requested.

Assistance in researching and securing funding for services, equipment, resources, and locating service providers for the youth and their family.

Transition Services, including assistance with changes in the child's life such as school transitions, family changes, and medical changes.

Life Planning - each youth has an individualized Life Plan that is developed with the individual, their family, and their support network. The Life Plan is a document that addresses the person's needs, goals, and interests as they progress from childhood to adulthood.

For more information regarding Individual Service Coordination, contact:

Lance VanKooten, Director of Service Coordination


DSNWK Service Coordination

P.O. Box 310

1310 Walnut St.

Hays, KS 67601