Service Coordination

Individual Service Coordination, also known as targeted case management, is a comprehensive service designed to enable you and your family to locate, utilize and coordinate available resources and opportunities in your community.

Individual Service Coordinators (ISCs) are dedicated to assisting and empowering individuals and their families by:

  • Providing information on current service availability in your geographical area
  • Exploring options and services that enable you and your family to make informed decisions
  • Maintaining confidentiality
  • Respecting your input and opinion
  • Advocating for your goals
  • Being sensitive to the needs and beliefs of our diverse population
  • Protecting human and legal rights


People, age 3 and older, who have a developmental disability may qualify for ISC services. Eligibility is determined by the Community Developmental Disability Organization (CDDO).

Life Planning

Your individualized Life Plan is based on your preferences, choices, and needs. Input is also obtained from family, guardian, significant people, staff and other support network personnel. All services and supports are documented through the life planning process. As the paths of your journey change, so will your life plan.

Independent Living Counseling

Independent Living Counseling Services is a component of the Work Opportunities Reward Kansans (WORK) program. The program is designed to assist people to self-direct their services and manage their monthly assessed and budgeted financial allocation, and provide information and referral regarding community resources. DSNWK provides qualified Independent Living Counselors (ILC) who work to foster and maximize the individual’s independence through his/her individual strengths by providing accurate information regarding the available choices, and assisting them to access these services.

For more information regarding Individual Service Coordination, contact:

Lance VanKooten, Director of Service Coordination

785-625-2521


DSNWK Service Coordination

P.O. Box 310

1310 Walnut St.

Hays, KS 67601